quote2
Visit Us On FacebookVisit Us On TwitterVisit Us On Google PlusVisit Us On Linkedin

Research

 

 

Our 15 years in the industry gives us the know-how to manage a commercial cleaning services
team in any size facility. We are constantly building upon core elements of professionalism,
reliability, and customer satisfaction by incorporating more efficient practices as we
grow-passing on the savings and efficiencies to our clients. Whether you require daily, weekly or
monthly cleaning services or just a one time, let us customize a service program to suit your
individual needs and budget. KKBS services a wide variety of homes, businesses,
and industries throughout Reading, Lancaster, Allentown, Philadelphia and areas of New
Jersey. Maintain a professional image and healthy working environment with professional
services from KKBS. Our professional crews are specially trained
in all aspects of building maintenance, and you’ll appreciate our meticulous attention to detail.

Do your research when hiring a cleaning service provider

There are many cleaning companies out there and the difference
between anadequate, bad, and excellent cleaning company really make a
difference.So how does one know which cleaning company to hire?
There are some important factors to consider before hiring a cleaning
company.

Your Satisfaction with our Commercial Cleaning
Services – Guaranteed!  We will beat any
proposal by 10% Proven results below!
1. Ask how long they’ve been in business.
There are many businesses which come and go so a business that has managed to stay in business for awhile says something positive about the
cleaning company. While longevity isn’t a guarantee of greatness, it should be a factor that is weighed in. (After all, how can a business stay open for so
many years if without having satisfied returning customers?)

2. Are they licensed, bonded and insured?
It’s important when hiring a cleaning company (or any company for that matter) to make sure that they are licensed to do the job. Also make sure that there
are bonded, which means that they are responsible for any damages, loss, or any other failure that might happen. A cleaning company being bonded
guarantees that you will not have to suffer any losses on the part of a cleaning company, since they are responsible for any damages, or failures that could
possibly arise. Also, never hire a cleaning company that can’t show you proof that they are insured.

3. Ask if they guarantee their work.
Most companies say that your satisfaction is guaranteed, but what does that mean? Does it mean they will offer you a refund if you are dissatisfied? It’s
important to find this out before you hire anyone to do a job for you (especially one that guarantees satisfaction).

4. Ask for a list of references.
A good cleaning company will have loyal and satisfied customers. It’s advisable to ask for a list of references so you can feel comfortable you are dealing
with a cleaning company that has a large client base of satisfied customers.

5. Do they offer 24/7 emergency cleaning services?
If there is an emergency, such as a flood, broken pipes, clogged toilet, or other such problems that need to be immediately dealt with, it’s reassuring that
you can call the cleaning company any time of day to save you from any disasters that may happen. After all, your cleaning company should already be
acquainted with your building and has access to it, so it’s easier for them to solve cleaning emergencies and disasters than someone who hasn’t worked
for you before.

6. How do you know they track your requests and any issues you have?
Ask how the cleaning company will handle your issues or requests. How will you know when the issue is resolved or the request is completed? Make sure
they have a clear procedure in place to assess, address and follow up.

7. Can they provide all the cleaning services you need?
When hiring a cleaning company it’s best to know all the services they offer. Why hire a bunch of cleaning companies when you can hire one to do all the
jobs you need? It’s easier to keep track of one company you are hiring (and not having to go over this list every time you hire a new cleaning company) over
many? Does the cleaning company do floor waxing, carpet cleaning, have a maid service? It’s best to know all the services they offer before you hire a
cleaning company. If there are two cleaning companies to choose from and all other things being equal, it’s probably best to hire the cleaning company that
offers the most services.

8. Will they create a custom cleaning plan for you?
Before a cleaning company provides you with a quote, they should come look at your building and ask questions about what you are looking for and how
they can customize the work for you. It’s important to hire a cleaning company that has a customized cleaning work plan. After all, you are hiring them, so
they should provide you with what you want, not what they want.

9. Be certain they perform background checks on cleaning and management staff.
You are giving your cleaning company access to your property. Make sure they are making sure that their staff is trustworthy (this should be a given and if a
cleaning company does not perform background check, it’s doubtful that they would stay in business very long).

10. Are the cleaners properly trained in best industry techniques?
Having a staff that if properly trained will guarantee that the cleaning company you hire will give you the best cleaning service available. It’s also important to
make sure that the staff is properly trained because certain property (like floors and desks) can accidentally be scratched if cleaned wrong, so know that the
cleaning company’s staff is properly trained to in cleaning will ensure that amateur scratches as a result of cleaning improperly will not occur.

If you follow these 10 things, you are ensured to find a much better cleaning company then if you just search blindly. It’s important to take the time to
make sure that the cleaning company you find is the best one possible and following this guidelines maximizes your chance so success. Never just
hire any service company, rest assured KKBS meets and exceeds all the above criteria.